15+ years • Trusted by cooperatives, retailers & banks

Software that digitizes your operations end-to-end

Dairy intake & sales. Real-time customer feedback. Bank-grade acquiring with PDQs, switch and APIs. One partner for reliable systems and reporting.

Dairy Feedback Banking

10M+

Transactions processed

500+

Devices deployed

≥99.5%

Uptime

Milk Intake

Digital milk collection with instant syncing to head office.

Sales & Distribution

Depot & van sales with digital receipts and reporting.

Customer Feedback

QR/NFC capture, alerting & SLA workflows in real-time.

Switch & APIs

PDQs, ISO-8583/REST, core-banking integrations & TMS.

Dairy Automation

Digitizing Dairy Collection, Processing & Sales

Milk intake apps, depot/retail POS, production dashboards, and analytics—built for offline-first realities.

Field Apps

Android PDQs & offline-ready
Receipts, eTIMS, biometrics (optional)
Farmer & depot workflows

Operations

Processing & dispatch visibility
Dashboards & reconciliations
Exports & audit trails

Payments & ERP

Farmer payments & deductions
Sacco & banking integration
Integrates with your existing ERP

Customer Feedback

Real-time Feedback that Drives Accountability

Move beyond suggestion boxes. Capture real-time QR/NFC/USSD feedback and automate issue tracking with SLA workflows.

Instant Capture

QR, NFC & USSD-based forms
Branch & staff-specific analytics
Anonymous & contact-based

SLA Workflows

Instant email/SMS alerts
Automated ticket assignment
Escalation & resolution tracking

Actionable Reports

Trend analysis & sentiment
Identify top/bottom performers
Compare regions & branches

Banking & Payments

Reliable, Secure Payment Acquiring

We build and run the high-availability systems that power agency banking, merchant acquiring, and core banking integrations.

Payment Switch

High-availability (99.9%)
ISO 8583 & RESTful APIs
Certified & secure

Merchant Acquiring

Android & Linux PDQs
Centralized TMS
Reconciliation & settlement

Agency & Core Banking

Cash-in / Cash-out (CICO)
Mini-statements, transfers & more
Core banking integration

Products

The Right Hardware for the Job

From rugged Android PDQs for field work to sleek POS terminals for retail, we provide the full stack.

Android PDQ

All-in-one payment & app terminal with built-in printer. Ideal for agency banking and van sales.

Retail POS

Sleek, fast, and reliable point-of-sale for depots, retail shops, and checkouts.

Feedback Kiosk

Secure, wall-mounted tablets for dedicated feedback capture in high-traffic areas.

NFC/QR Stands

Simple, durable stands for "tap-to-feedback" or "scan-to-pay" at any service point.

Case Studies

Proven Results for Industry Leaders

We are the long-term technology partner for some of the largest names in the region.

Dairy Cooperative: End-to-End Digitization

Digitized milk intake across 50+ collection points, linking field data directly to their ERP for farmer payments. Rolled out a retail POS network for their depots, syncing sales and inventory in real-time.

Tier 1 Bank: Agency Banking & Acquiring

Built and manage the high-availability payment switch and TMS for the bank's agency network. Deployed and support 300+ Android PDQs for merchant acquiring and agent services.

Ready to digitize your operations?

Let's talk. We'll show you a demo of the exact solution you need, from a single POS to a full end-to-end banking switch.

info@impact.co.ke

+254 7XX XXX XXX

Nairobi, Kenya